How do I place an order?


You can submit your portrait request with the form found on the home page of our website. We will review your request and reply usually within a few hours.

What kind of format and photo size should I send?


Clear, sharp, close-up images always work best. The file format can be JPEG or TIFF.


How long does the process take?


Your portrait will be completed and shipped within 4-6 weeks from the day of your purchase.  If you have an urgent request for a special event, please contact us.


Would I be able to preview my painting before it is being shipped?


Your opinion is an important part of the process. We'll send a picture for proof before shipment.


Returns & refunds?


If for any reason you are not satisfied with your purchase within 30 days of receipt of your painting, we will exchange, credit or refund 100% of the painting's price.