How do I place an order?
You can submit your portrait request with the form found on the home page of our website. We will review your request and reply usually within a few hours.
What kind of format and photo size should I send?
Clear, sharp, close-up images always work best. The file format can be JPEG or TIFF.
How long does the process take?
Your portrait will be completed and shipped within 4-6 weeks from the day of your purchase. If you have an urgent request for a special event, please contact us.
Would I be able to preview my painting before it is being shipped?
Your opinion is an important part of the process. We'll send a picture for proof before shipment.
Returns & refunds?
If for any reason you are not satisfied with your purchase within 30 days of receipt of your painting, we will exchange, credit or refund 100% of the painting's price.